POWER PLATE NORTH AMERICA, INC.

CUSTOMER RETURN POLICY

9/14/2010

In the unlikely event you would like to return your Power Plate machine ® you may do so within 30 days
of delivery, but a 15% restocking fee will be applied. 30 days after delivery, no returns will be allowed.
Power Plate does not accept used accessory returns at any time. Only unopened, unused boxes of
accessories will be accepted under the current return policy agreement.

If you return the machine all shipping charges will be the responsibility of the customer. If there were no
shipping charges on the initial delivery, only the return shipping will be charged.

Refunds will be issued by Power Plate North America Inc. in the same form as original payment within
30 days of our receipt of the returned machines.

Power Plate® machines purchased through a leasing or financing program are not eligible for this return
policy.

Step One
Please contact our Customer Service representative at 877.87.PLATE to receive a return merchandise
authorization (RMA) number and schedule a pick-up.

Step Two:
Fax to 949-863-1216 or email USCustomerCare@powerplate.com a copy of delivery pick up.

Power Plate® machines must be delivered, installed, and picked-up by Power Plate authorized partners.
Products must be in new condition and include all accessories.
Any damage to Power Plate® equipment during customer ownership will be deducted from the refund.

Download a copy of the return policy here.

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